Catalogue, Product Availability and Prices
Catalogue, Product Availability and Prices - FAQs
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What can i purchase on your website?
With over 19000 products in our catalogue we can provide all the necessary accessories on board boats.
The offer covers all on-board systems, both in the basic parts and individual components, necessary for the realization and the maintenance of the same. There are all spare parts for the yearly maintenance of marine engines, anodes, impellers, oils and filters for the engine of your boat. The wide choice of deck accessories allows the replacement of every components damaged or to review the design and style of your boat. We also thought about the fun on the boat offering a wide range of trailing inflatables, items for water skiing and wakeboard.
Our catalogue is really extended, see all the categories yourself by clicking on the button ( icon see categories) tin the upper left near the logo Helmstock.
All the items marked as available are shipped within 24 hours of receipt of the order or payment of the order.
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Availability - are the products really available in stock?
Of course, the website constantly updates the availability with the warehouse.
We often reassure new customer who, accustomed to other business realities, ask by telephone for the effective availability of products.
Every purchase is shipped on weekdays in 8 /24 hours from the receipt of the order or payment, as in the exclusive case of those who prefer to make it with the bank transfer (see accepted payment methods).
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Prices - your prices are lower than others, can i trust you?
The prices of the products on sale are calculated on the base of the offers proposed by our competitors, both national and international.
A continuous and careful analysis of the market means our prices are often the best, on the same identical products that you find in other channels.
The price, however, isn’t everything. We concentrate our efforts to propose you only high quality items and the best customer service, before placing an order, during delivery and after you have received the goods.
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Prices - Can i get an additional discount?
We do not offer additional discount on request.
You should know that we calculate sales prices on the basis of a careful and continuous analysis of the market, both national and international,in order to make the price of a single item and the total cart on Helmstock is inferior than the other online stores.
Moreover, through continuous promotions and offers, we will offer you the maximum savings in the maintenance and annual care of your boat.
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Website - How can i find a product?
The two fastest ways to find a product on Helmstock are:
- Product categories
- Search engine
Categories can be viewed from the button (see categories) at the top left next to our logo.
In the drop-down menu you can view the first level of categories. As you scroll your mouse or touch from your smartphone on the first level categories you will see the lower categories appear.
The names of the categories has been written in order to be able to easily guess which products you will find inside them.The search engine allows you quick access to all products or similar categories to the term you are looking for.
Find the search bar at the top of the center of your PC’s screen or to the right of your smartphone’s display marked with a magnifying glass icon.
Click on the white field and enter the term that is closer to the product you are searching for/or the similar products family.
It will be instantly recommended to you some products or categories similar to the terms entered. You can click on the suggestion to access the recommended content or start the search ( from enter button or click on the search icon) to see all the results of the categories and products related to the research carried out.If you need more assistance you can send an email at [email protected] or a whatsapp message at +39 3669856250. We would be pleased to help you.
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