To invoke the compliance warranty of the good it is necessary to declare to the seller the defections found within 2 months from its discovery and no later than 2 years from receipt of the good.
In addition, it is necessary to present the proof of purchase (invoice or receipt), which must be presented to the seller together with the goods for which the compliance warranty is requested.
For the warranty request simply send an email to [email protected], indicating date and order number, describing the problem in the best way, specifying how this was encountered.