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I am a registered user but i can't log in, what can i do?

Published in Purchase, Place an Order 249 Views.

Most likely, the password used is incorrect, so you can proceed with the recovery of the password from the following link in the access block immediately below the e-mail and password fields required for access. A new password will be sent to the specified email address. Our advice is to log in with the new password received, go to my account page from the link at the top right of each page and change the password.

If you do not receive any email or the password recovery system says "no email address", you may have entered an incorrect email address or you are not registered on Helmstock and you will have to repeat the registration from the "Create an Account" item above to the right.

For any problem, please contact us.