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What are the conditions for making a return?

Published in Returns and Refunds 313 Views.

The conditions provided by law for making a return are:

- the communication of the return must be made within 14 days from the delivery date.
-The returned items are like new, in their original packaging undamaged and complete of all their components, manuals, accessories and all it was present at the moment of the delivery.

Please carefully pack the items to be returned, using a special box, not placing adhesive tape on the original packaging which must remain the same as new.

Damages suffered during the return shipment will make it impossible to recognize the return and the issue of the refund.

For further information, consult the legal area section under the right of withdrawal.